Shipping Policy

SHIPPING POLICY

Last Updated: 20/4/2025

Thank you for choosing VIMI.COM.MY ! We strive to ensure that your shopping experience is seamless, including the shipping process. Please read our shipping policy carefully.

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1. Order Processing
- Orders are typically processed within 3-7 business days after payment confirmation.
- You will receive a confirmation email once your order has been shipped, along with tracking information.

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2. Shipping Methods
We offer the following shipping options:
- Standard Shipping: Delivery within 3-7 business days
- Shipping costs will be calculated at checkout based on your location and selected shipping method.

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3. Shipping Destinations
We currently ship to the following locations:
- Malaysia Areas
- Please note that we do not ship to P.O. Boxes or APO/FPO addresses.

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4. Shipping Costs
Shipping fees will vary based on the order weight and your location. 

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5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this number to monitor your package’s journey.

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6. Delays
While we strive to meet estimated delivery times, unforeseen circumstances may cause delays. We are not responsible for delays caused by third-party carriers or adverse weather conditions.

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7. Missing or Damaged Packages
If your package is lost or damaged during transit:
- Please contact us within 7 days of the expected delivery date.
- We will work with the shipping carrier to resolve the issue and ensure you receive your order.

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8. Contact Us
For any questions regarding shipping or your order, please reach out to us at vimimalaysia@gmail.com or 016-6688532

Thank you for shopping with RVERA! We appreciate your business and are here to assist you.